Meet the Team - Lauren Anderson Student Flights Team Leader
Meet Lauren Anderson, the Team Leader of our Student Flights store in Garden City, Brisbane. Lauren knows her stuff as she has already explored a lot of this amazing planet. She aims to reach 30 countries by the time she hits 30! We asked her a few questions so you can get to know her, stay tuned over the next few months as she will be a regular contributor...
Where did you grow up?
I was born in Sydney and moved to a big country town called Grafton from when I was 5 until I was 12. It was a great thing growing up in a country town as a kid, but not much opportunity for education, so we moved to Brisbane when it was time for me to start high school. I've spent my teenage years up until now out on the Bayside of Brisbane, nice place to escape to after a massive day in the office!
How long have you worked in the Travel Industry?
I've been in the travel industry for 3 years. I have worked in a number of roles within the company and am currently the Team Leader at Student Flights Garden City.
What countries have you travelled to?
Fiji, Vanuatu, Japan (twice), Spain (Barcelona), Thailand, Malaysia, Singapore, Brunei, Hong Kong, Canada, New Zealand and the Philippines.
What is your favourite destination and why?
It's a tie between Krabi in Thailand and Boracay in the Philippines, simply due to the beautiful scenery and amazing culture (and fantastic food!) - such great places to relax and recharge on the beach.
What destinations are on your Travel Bucket List?
SOUTH AMERICA! It is my absolute ultimate dream to go to the Samba School in Rio over Carnivale and be at the Sambadrome. My sister and I have been learning Samba for 6 months, and I've been learning Salsa for the past 3 years. I love the music, culture, food and people and I cannot wait to experience it all first hand!! My best friend just went in March this year and I am still green with envy! I am aiming to visit 30 countries by the time I'm 30. Next on my list would have to be Bali, Vietnam, Cambodia, Laos and India. After that, more of Europe, the States and back to Canada to experience the summer there. I want to go everywhere!
Why do you recommend travellers book via a Travel Agent?
I would definitely say from first hand experience of dealing with lots of different scenarios, that the best reason to book through an agent is for the simple fact that if something goes wrong, you have a point of contact who will deal directly with airlines, hotels, tour companies etc to get it fixed as soon as possible. A great example of this was when the volcano erupted in Iceland last year, we had countless customers who either could not travel, or were stuck overseas and couldn't come home. We personally made contact with every passenger to help get them home, re-route them, or simply keep them updated with the situation so they were the first to know when they could travel. We had so many phone calls from people who had booked online that needed help, unfortunately it was hard for them to contact airlines etc at that time as the phones were off the hook. We had so many happy customers who were appreciative of having us be able to do everything for them, taking some of the stress out of the situation.
What makes you laugh?
My family (especially after a few wines!), workmates, a good Adam Sandler movie and my bestie :)
If you would like help planning your next trip, please contact me. [email]text=Lauren Anderson[/email], International Travel Consultant with Student Flights based in Garden City, Queensland. Call me on 1300 838 926 or by [email]text=email[/email].
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